How Much Does a Virtual Office Cost in Australia? A 2026 Price Guide (and What You Actually Get)
By Eric Stone, Strategic Growth Advisor at Eastern Innovation
Quick answer: In Australia, a virtual office usually costs about $20 to $100 a month for a basic business address with mail handling. Plans that add mail scanning, phone answering or meeting room hours typically run $100 to $250 a month, and premium CBD packages can pass $300 to $500. At Eastern Innovation in Mulgrave, a virtual office address starts at $35 a month plus GST.
Search for a virtual office and you will see prices anywhere from under $20 to over $400 a month for what looks like the same thing: an address. The difference is in what sits behind that address, where it is, and the fine print. This guide breaks down what a virtual office costs in Australia in 2026, what you actually get at each price point, and the hidden fees worth checking before you sign.
What You Are Actually Paying For
A virtual office is a bundle of services, not just a line on your business card. Most plans are built from some mix of these:
A real street address you can use on your website, invoices, social media and, with the right consent, as your ASIC registered office.
Mail handling: notification when post arrives, storage for collection, scanning, or forwarding to another address.
Staffed reception to sign for parcels and couriers and greet visitors.
Phone answering or a local number, usually as a paid add-on.
Meeting room or desk access for the days you need to meet a client face to face.
The more of these you need, and the more central the address, the higher the price.
Typical Virtual Office Prices in Australia (2026)
Advertised prices are usually "from" rates, but most of the market falls into four broad tiers:
Address only (about $20 to $100 a month): a street address, mail notification and collection. Suburban and regional addresses sit at the lower end.
Address plus mail scanning or forwarding: typically an extra $10 to $50 a month, with postage charged on top for forwarding.
Address plus phone answering (about $100 to $250 a month): a receptionist answers in your business name and passes on messages.
Premium CBD packages ($250 to $500 or more a month): a prestige address, call handling and a set number of meeting room hours or office days each month.
Five Things That Change the Price
Location: a Collins Street address costs far more than a suburban business centre with the same services.
Mail handling level: collection is cheapest, scanning costs more, and forwarding adds postage.
Contract term: annual plans are usually cheaper per month than month to month.
Inclusions: meeting room hours, desk days and phone answering all add to the base price.
Setup fees and minimum terms: some providers charge a joining fee or lock you in for six or twelve months.
Hidden Costs to Check Before You Sign
The headline price is rarely the full story. Before committing, ask about:
Setup or joining fees
Minimum terms and the notice needed to cancel
Postage and handling charges on forwarded mail
Per-item fees for mail scanning above a monthly limit
Extra charges for a lobby or directory listing
Price rises once an introductory rate ends
Can You Use a Virtual Office for ASIC and Google?
ASIC: yes, in most cases. A company's registered office must be a real Australian street address, not a PO box. If your company does not occupy the premises, you need the occupier's written consent to use the address, so ask your provider for a consent letter before you lodge. Your principal place of business is different. It should be where you actually run the business, so a virtual address usually does not suit that field. If you are unsure, check with your accountant.
Google Business Profile: this is where people get caught out. A virtual address on its own generally will not pass Google's verification, and the rules have tightened. We covered what changed in our guide to Google Business Profile verification and virtual addresses.
What a Virtual Office Costs at Eastern Innovation
Eastern Innovation's virtual office address plans are built in three levels:
Bronze: $35 a month plus GST, or $330 a year plus GST. A real street address in Mulgrave, approved for your ASIC registered office and for use on your website and social media. Includes notification of mail and courier deliveries, a staffed reception from 8:30am to 4:30pm to sign for parcels, mail collection from the centre, access to community events and access to meeting rooms.
Silver: an extra $15 a month plus GST ($150 a year). Adds mail scanning, with originals securely destroyed.
Gold: an extra $35 a month plus GST ($420 a year). Adds five hot desk days or five meeting room hours a month for up to eight people (valued at $200), plus 10% off any extra desk or room bookings.
Paying for Bronze annually works out at $27.50 a month, compared with $35 on a monthly plan.
Is a Virtual Office Worth It?
A virtual office is good value if you work from home and want to keep your home address off the public record, need a compliant registered office, want someone to sign for parcels, or meet clients occasionally and need a professional room when you do.
If you find yourself needing a desk most days, a coworking membership will likely suit you better. See our breakdown of shared office and coworking prices to compare.
Frequently Asked Questions
How much does a virtual office cost per month in Australia?
Most basic plans cost between $20 and $100 a month for a street address and mail handling. Plans with phone answering or meeting room hours usually cost $100 to $250 a month, and premium CBD packages can exceed $300.
Is a virtual office cheaper than renting an office?
Yes, by a wide margin. A virtual office costs a fraction of a lease or a coworking desk because you are paying for an address and services, not floor space.
Can I use a virtual office as my ASIC registered office?
Usually, yes. The address must be a real Australian street address, and you need the occupier's written consent if your company does not occupy the premises. A reputable provider will supply this.
Does a virtual office include a phone number?
Not always. Many plans cover the address and mail only, with phone answering sold as an add-on. Check what is included before comparing prices.
Is it cheaper to pay annually?
Often. At Eastern Innovation, the Bronze plan is $330 a year plus GST, which works out at $27.50 a month instead of $35.
Set Up a Virtual Office Address in Mulgrave
If you want a real street address, staffed reception and meeting rooms when you need them, without paying CBD prices, see the Eastern Innovation virtual office plans or get in touch to set one up.
